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WFHI review

Expectations se thoda better thi support

4 out of 54 of 5Verified customerSupport and communication

Expectations se thoda better thi support

Mujhe laga tha ki support thodi zyada clear hogi but overall experience acha tha. Jab maine call kiya toh jo bola wahi samajh aaya. Training sessions mein bhi clarity thi, par thodi jaldi mein yeh confusion hua ki kuch features kaise kaam karte hain. Phone pe assistance helpful tha but kabhi kabhi replay mein thoda time lagta tha. Invoice aur payment process simple tha aur sign-up easy tha. Par mujhe lagta hai ki agar onboarding thoda fast hota toh mujhe better feel hota about communication. Wo chhoti si kami ke alawa sab sahi tha. Software bhi theek tha aur updates bhi time pe aaye. Dialer kaafi smooth tha aur database feature se kaam aasaan hua. Basically support okay tha, expected jitna hi mila, par thoda zyada detailed explanation honi chahiye thi training mein. Par mujhe lagta hai ki yeh mera thoda high expectation tha, overall communication fine thi.

Afreen MadhavanTamil Nadu, IndiaExperience: Published:
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