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WFHI review

Expectations se match nahi hua experience

2 out of 52 of 5Unverified experienceSales and pre-purchase

Expectations se match nahi hua experience

Mainne software ke bare mein pehle carefully research kiya aur socha tha ki sab kuch kaafi simple aur quick functional hoga. Jab maine signup kiya, toh invoices and payment ke process thode complex lage compared to meri expectations. Sales team ne jo bataaya tha uske hisaab se direct use karna easy hona chahiye tha, lekin mujhe onboarding aur training module ke beech confusion hua, kyunki unhone dialer aur calling tools ki detail der se di. Database management feature bhi thoda clunky laga, shayad mere kaam ke liye design clear nahi tha. Support ko call kiya par response slow tha, jo disappoint karne wala tha. Haan, automatic updates achhi tarah se deploy hoti thi without much downtime, is cheez ko main achha samjhti hoon. Overall mujhe laga ki pehle wale tools ke mukable mein yeh system thoda over-complicated hai aur jo expectations thi woh puri nahi hui. Jo promises diye gaye thay unpe khara utarna mushkil tha is experience ke saath. Ye cheez mujhe se thoda sa alag rahi.

Shreya RaiGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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