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WFHI review

Expectations se kahin door onboarding thi

1 out of 51 of 5Unverified experienceTraining and onboarding

Expectations se kahin door onboarding thi

Main training aur onboarding mein jo expect kar raha tha, woh bilkul pura nahi hua. Software set up karne ki koshish ki par step-by-step directions mujhe clear nahi lagi. Jo training materials diye gaye, unka structure thoda confusing tha, toh baar baar support ko call karna pada. Jab maine onboarding complete karne ki koshish ki, toh dialer aur database features acche se integrate nahi ho paaye. Har baar nayi problem samne aati thi, aur mujhe lagta hai mujhe next time bhi support ki zarurat padegi agar main same system use karna chahun. Mujhe laga tha main thoda independent ho jaunga but aisa nahi hua. Automatic updates bhi thoda abrupt lagte the, jisse kabhi kabhi system slow ho jata tha. Sign-up aur invoice process toh seedha tha, par software users ko jyada guidance ki zarurat hoti hai. Main honestly thak gaya hoon baar baar same confusion clear karne se. Agar maine agle project ke liye dobara inhe use kiya, toh mujhe definitely phir se help chahiye hogi, kyunki first time experience bahut mixed raha. Training expected se kaafi alag thi aur mujhe laga tha zyada smoothly chalega, lekin aisa nahi tha, bahut hiccups aaye.

Adnan SarafJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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