Expectations se kaafi door, ye product meri zarurat puri nahi karti
Maine WFHI ke software aur training ke baare mein jo socha tha, woh pura nahi hua. Jab sign-up kiya toh mujhe laga ki onboarding smooth hoga aur training mein jaldi samajh aa jayega kaise calling tools aur dialer use karne hain. Par asli experience thoda different tha. Training ke steps repetitive the aur kabhi kabhi toh samajhne mein bhi dikkat hui, especially jab database feature ke baare mein detail leni thi. Jo automatic updates diye gaye, unka mujhe fayda kam laga kyunki kisi naye feature ka zyada use hua hi nahi mere liye. Support se baat karna bhi frustrating tha kyunki unka response time expected se slow tha aur timings mere kaam ke hisaab se match nahi karte the. Sign-up aur payments process mein bhi clarity ki kami thi, invoices thode confusing lage. Mujhe laga, yeh platform meri remote workflow ke liye jyada suitable nahi hai aur main shayad isme apna time aur paisa create karne ki sochti thi, lekin unfortunately yeh mera experience accha nahi tha.