Expectations met with straightforward onboarding process
I started the training expecting that I would need ongoing help, possibly even after the initial setup. However, the experience was more self-sufficient than anticipated. The training modules clearly guided me through the software’s different features, especially the dialer and database tools, which I found surprisingly intuitive. The onboarding flow was organized logically, making it easy to master the necessary steps without repeatedly contacting support. That said, support was available when I needed it, mainly for clarifications on the automatic updates and invoice queries. I don’t really expect to need much assistance next time around, since the training covered the essentials and the software updates itself with minimal fuss. The payment and invoicing procedures were efficient and hassle-free, setting a good tone from the start. Overall, I feel confident in using the platform without ongoing external help.