4 out of 54 of 5Verified customerSales and pre-purchase
Expectations met partly, especially on support
I was hoping the pre-purchase training and sales explanations would give me a very clear idea of how the billing would actually work once I signed up, but it was a bit ambiguous. The sign-up flow was straightforward, matching my expectations, and the database tool for managing payments seemed adequate. What really stood out was the telephonic support, which appeared more responsive than I initially thought it might be. Yet, some details around the invoicing periodically felt confusing, which the training did not cover thoroughly. It’s a good match for what I foresaw overall, but I think a bit more on day-to-day payment handling during the sales pitch would have helped me feel more certain.