Expectations met mostly, but some figuring out was needed
When starting with the training and onboarding, I expected a fully guided experience with step-by-step assistance. The materials and sessions did cover the basics well, but I found that a significant portion required me to figure things out independently. For example, while the initial sign-up and payment process were clearly laid out, integrating the calling tools into my daily workflow largely fell on me to explore and troubleshoot. The database features also demanded some trial-and-error before I could comfortably use them as intended. That said, the support channels were available when I needed them, which helped resolve a few hurdles. Overall, the training did the job adequately, but my experience suggests users should be prepared to invest some personal effort beyond the official training content to get the full benefit of the software’s capabilities. It was helpful but not fully hands-on as I anticipated.