3 out of 53 of 5Unverified experienceSupport and communication
Expectations clear, explanations thoda confusing
Mujhe laga ki support aur communication clear hongi but kuch cheezein samajhne mein thoda confusion hua. Jab maine training aur onboarding flow ke baare mein pucha toh response detailed tha, par dialer ke use ke workflow pe jo explanation thi, woh thodi muddled lagi. Database feature ke functions thode acche explain nahi huye the, jiski wajah se mujhe baar baar support ko call karna pada. Automatic updates ke baare mein jo bataya gaya tha, usme bhi clarity ki kami thi, jisse kaafi waqt waste hua. Payment process aur sign-up flow smooth tha, woh achha laga. Overall, communication balanced thi but thoda aur simplicity expected thi.