Expectations aur reality thodi alag nikli
Main soch raha tha ki sales aur pre-purchase process bahut smooth hoga, jaise pehle kiya tha maine dusre platforms pe. Lekin jo experience mila, woh expectations ke bahut kareeb nahi tha. Pehle toh product ke features ko samajhne me kaafi time laga, kyunki training aur onboarding flow itna well explained nahi tha jitna main expect kar raha tha. Support team se baat karne ki koshish ki toh kahin baar response me delay tha, aur clarity bhi utni nahin thi jitni hona chaiye tha. Payment process aur invoicing system bhi thoda confusing raha, jahan mujhe lagta hai ke pehle ke processes se behtar hona chahiye tha. Overall, mujhe lagta hai ki in cheezon mein improvement ki sakht zaroorat hai taki users ko behtar experience mile. Main apne doston ko bhi yeh sachai bataunga ki shopna ko thoda realistic rakhna padega jab WFHI ka istemal karte hain.