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WFHI review

expectations aur reality mein kaafi gap tha support mein

1 out of 51 of 5Verified customerSupport and communication

expectations aur reality mein kaafi gap tha support mein

Bhai mai itna disappointed hu ki bata nahi sakta. Support team se maine kaha tha ki setup mein jo bhi problem hogi, wo ek baar mein fix kar denge. Par jo mila woh bilkul alag tha. Pehle call lagaya toh kaafi wait karna pada, phir jab baat hui toh lagta tha jaise samajhne mein problem ho rahi ho. Baar baar mujhe wahi baate repeat karni pad rahi thi, jo main pehle hi bata chuka tha. Ek point pe to mujhe laga ki shayad unko mera issue samajh hi nahi aaya. Tab tak mera workflow bhi ruk gaya tha, aur mujhe baar baar follow up karna pada. Ongoing help ke liye bhi promises kiye gaye the, lekin call drop hone lage aur response time galat tha. Mujhe laga tha ki ek dedicated person milega par jo mila wo confused aur busy lag raha tha. Ye sab experience disappointing tha, aur maine expect kiya tha ki thoda smooth aur quick support milega, par reality mein mujhe uljhan hi zyada hui aur samasya badhti gayi. Finally lag raha hai ki maine apne time waste kiya.

Vinay KamathMeghalaya, IndiaExperience: Published:
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