Expectations aur reality me thodi mismatch thi software setup me
Mujhe laga tha ki software setup aur onboarding process straightforward hoga aur main asani se sab cheeze apne hisaab se customize kar paungi. Lekin, jab main start kiya toh pata chala ki kaafi information scattered thi aur jo cheeze main dhundh rahi thi wo seedhe software ke interface me itni easily accessible nahi thi jitna main expect kar rahi thi. Training sessions me basics toh cover huye, par specific queries ke liye proper quick info milna thoda tough tha. Database aur dialer thoda complex lagte hain jab aap pehli baar unke saath kaam karte ho. Payment process aur invoicing system theek tha, lekin initial setup me clarity ki kami ne mujhe confuse kiya ki kya next step hai aur kaunse feature pe kaam karna hai. Support team generally helpful hai, par mere hisaab se thoda aur user-friendly navigation aur guidance provide karni chahiye thi, especially for new users. Overall expectations high thi, par reality me thoda extra effort lagana pada mujhe pura system samajhne ke liye.