Expectations aur reality ke beech ka fark
Main sales aur pre-purchase mein jo expectation leke aayi thi, usmein kaafi difference mila. Unhone mujhe bataya tha ki software mein onboarding process quick aur seamless hoga, lekin asli mein mujhe lag raha tha ki unki training material outdated hai. Database aur calling tools expected features ke mutabiq nahi the, aur dialer se connection problems aati rahi. Support ka handle karna bhi mere liye frustrating tha; mujhe lag raha tha ki jitna clarity sales stage mein mili thi, waise hi support mein milna chahiye tha. Sign-up aur invoice process thoda clearer ho sakta tha, kyunki mujhe manual follow-ups karne pade. Overall, mujhe lagta hai WFHI software mere liye convenient workflow setup mein support nahi kar paya. Jo cheezen achhi thi—jaise ki automatic updates—wo zyadah help nahi kar paayi. Seedhi baat, meri expectations aur jo mila usme kaafi gap tha.