Expectations aur reality ka milan
Maine socha tha ki jab main support team se baat karunga toh saari cheezein smoothly samjha di jayengi, aur waise hi tha. Training sessions initial expectations ke hisaab se detailed the, matlab main acchi tarah samajh paya ki kaise dialer aur database manage karna hai. Thoda laga ki telephonic assistance quick milega, magar actually time lagta tha. Onboarding mein sab steps clear the, payment aur invoicing processes bhi waise hi chal rahe the jaise socha tha. Overall tarah mera interaction support ke saath acha tha, bas kabhi kabhi thoda wait karna pada, jo mera chota sa reservation tha.