expectations aur reality ka fark tha
Mujhe laga tha ki setup ke time pe support waale bahut madad karenge, especially jab main initial configurations set kar rahi thi. Lekin jo mila, woh uss ummeed se kaafi alag tha. Starting mein support team ne thoda assist kiya, par uske baad kaafi baar call karna pada aur kabhi kabhi unki response timing itni slow thi ki kaam rukwa hua. Software ke automatic updates acche lagte hain, lekin unpe queries ka jawab leni thi toh help jyada useful nahi lagi. Database feature thik tha, par jab dialer ki settings ke baare mein sawal uthaye toh zyada specific guidance nahi mili. Mai samajhti hoon ki kuch cheezein genuinely one-off hoti hain setup mein, par continuous support aur priority assistance main expect karti thi jo poori tarah nahi mili. Toh jab sochu toh lagta hai ki ye service usability mein thoda aur better support se strong ho sakti thi, warna initial setup thoda frustrating tha.