expectations alag the but milne wale support ne disappoint kiya
Maine pehle bhi kuch remote workflow tools use kiye hain, to mujhe idea tha support kaisa chalna chahiye tha. Yahan pe communication kaafi slow tha aur jo responses diye gaye woh expected helpfulness se kaafi kam the. Mujhe ekdum quick aur clear solutions ki ummeed thi but lagta tha technical support ko jyada knowledge nahi thi software ke latest updates ke baare mein. Phone par baat karna bhi frustrating tha because repeat karna parta tha issues ko. Woh kuch thik tha jo software ki basic access steps easy the but support ka jo experience raha, usko dekh ke lagta hai ki main shayad dusri jagah jaake training aur help lena prefer karti. Mujhe laga process smooth hoga but jaha tak support ka sawal hai, woh poore experience ko thoda down kar deta hai and I hope future clients get better service.