expectation was quick support but actual thoda slow tha
Mai soch raha tha ki support system jyada quick and responsive hoga, especially jab daily kaam mein kuch confusion hota. Lekin jo daily day routine support mila, wo expected level se thoda slow dheere chala. Jab dialer mein problem aayi toh help lene phone kiya but kabhi kabhi line pe lamba wait karna padta tha. Woh jo initial onboarding time tha, usme software instructions thode unclear lag rahe the, baar baar call support lena padta jab clarification chahiye hota tha. Database use karne mein bhi kabhi kabhi delay feel hota, jaise system thoda hang kar raha ho. Automatic updates aate rahe, par wo zyada help nahi kar paye daily issues resolve karne mein. Invoicing aur payment process smooth tha, ye toh kah sakta hoon, koi problem nahi aayi waha. Overall, expectations jyada thi support ko lekar, par jo mila vo thoda slow tha aur har baar turant help nahi milti thi. Abhi bhi soch raha hoon ki agar ye support thoda improve ho toh better experience milega.