Expectation vs reality: Support thoda disappoint kar gaya roz ke din mein
Maine socha tha ki support team roz ke problems pe bhi utni hi acchi help degi jitni starting me mili thi, par asli mein daily use karne mein kaafi issues aaye. Kabhi kabhi call karne pe wait jyada hota, kabhi support samajhne mein der karti thi kya dikkat hai uska, matlab thoda slow response mila regular roz. Dialer mein kabhi random glitches aate, aur jab main poochti thi to lagta tha ki problem zyada seriously nahi li ja rahi. Training ke time sab clear tha, par roz ke use mein support ya communication utna khaas nahi laga. Mujhe thoda lagta hai ki support ko consistent aur speedy rehna chahiye, warna kabhi kabhi frustration hota hai. Haan, ek-do baar issues theek se solve huye, par overall expectation ke mukable mein kaafi kam tha. I had hoped for seamless daily communication but it didn't quite match.