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WFHI review

Expectation vs Reality mein thoda confusion tha

2 out of 52 of 5Verified customerSupport and communication

Expectation vs Reality mein thoda confusion tha

Maine socha tha ki support aur communication kaafi clear honge, especially jab software me itne labels aur wording use kiye gaye the. Par jo mila, usme thodi confusion hui thi. Bahut baar jab main kisi option pe click karti, toh uska label aisa bola ki mujhe samajh nahi aaya ki main kya expect karu ya agla step kya hai. Thoda informal ya phir zyada technical lag raha tha jo mere liye thoda complicate kar diya experience. Support center se baat karne par unhone thoda help kiya, jo ek achha point tha. Lekin overall, mujhe laga ki onboarding instructions aur software ke button labels zyada user-friendly hone chahiye the. Kabhi kabhi itne saare terms itne easily nahi samajh aate. Mera experience thoda frustrate karne wala tha. Haan, training material toh kaafi organized tha, wo main recognize kar sakti hoon. Bas jo main expect kar rahi thi, wo thoda missed tha in terms of clear communication. Agar labels thoda simple hote aur support se milta zyada samajh toh main shayad better feel karti. Abhi ke liye, main hesitant hoon ki main aise hi easily software ko bharosa karungi ya nahi.

Ankita ChhabraMizoram, IndiaExperience: Published:
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