Expectation vs reality in onboarding, yaar
Yeh training aur onboarding ka process thoda mixed tha for me. Jab main sign up kiya, toh laga tha sab kuch step-by-step clear hoga, lekin actually main kaafi kuch khud hi samajhna pada. The training sessions they provided thi thodi lengthy and sometimes repetitive bhi lagti thi. Database feature use karne mein thoda confusion tha initially, aur calling tools ke instructions bhi clear nahi mile the. Par haan, telephonic support se baat karne par kuch cheezein clarify ho gayi thi. Payment process thoda straightforward tha, aur invoice easily mil gayi. Overall, jitna expect kar rahi thi utna guidance nahi mili, toh kai baar main self-learning pe rely kar rahi thi. Kabhi kabhi lagta tha ki training better structured ho sakti thi, especially for beginners like main hoon.