Expectation versus reality on training pace and waiting
I expected the onboarding to be fairly streamlined with little downtime, but that wasn’t entirely the case. There were definite periods where some content felt repetitive, and I found myself revisiting the basics more than I had hoped. This repetition was a bit frustrating as I was eager to move on to more advanced workflow setups and dialer training. At the same time, the waiting times between sessions and support callbacks contributed to stretches of inactivity. On the plus side, the training material was thorough and the explanations during live calls were detailed. While I wished for a more dynamic pace, the repetition helped reinforce certain steps. My overall impression is mixed; it was neither rushed nor particularly efficient, but not completely disorganized either. With some adjustments to reduce the waiting and trim unnecessary repeats, it could be a more balanced experience.