expectation thoda high tha, par actual mein slow start hua
Main sochti thi ki telephonic support se jaldi se setup kar paungi par reality thodi alag nikli. Jab maine call kiya for help with dialer and onboarding steps, toh response time zyada tha aur mujhe wait karna pada. Mujhe laga tha ki jitni support milegi, woh speed mein bhi hogi, par yeh slow start thoda frustrating tha. Jo database feature tha, usmein bhi shuruaat mein clarity kam thi, jiske wajah se mujhe khud hi trial and error karna padha. Sign-up aur payment process okay tha, par support ki wajah se jo start delay hua usne overall experience affect kiya. Main nahi kahungi ki bilkul kharab tha, kyunki once it got going, software worked fine and things started to flow better. Lekin jo initial slow response thi, usne mujhe thoda disappointed feel karaya kyunki main expect kar rahi thi ki handling aur jaldi hogi. Isiliye mere liye yeh thoda mixed experience tha regarding communication and support.