Expectation thi zyada guidance, mila zyada khud se samajhna
Main expect kar rahi thi sales aur pre-purchase stage pe ki mujhe clear guidance milega poori cheezein samajhne ke liye. Lekin actual mein mujhe kaafi cheezein khud se pata lagani padi jaise ki database management aur dialer tools ke features. Training kaafi achhi thi, par jahan tak pre-purchase details ka sawal hai, woh thode limited aur basic the. Mujhe lagta tha ki invoicing aur payment process ke baare mein zyada transparent info milegi shuru mein, taaki main bina koi confusion ke sign up kar jaaun. Kuch queries ke liye mujhe phone support pe bhi callback lena pada, jo thoda delay ke sath hua. Agar clear onboarding details aur workflow explanations mile hote shayad main smoothly shuru kar paati bina kisi extra effort ke. Overall software pasand aayi, aur support helpful tha, par pre-purchase jab main interested thi toh lag raha tha ki zyada ready knowledge milega na ki thoda guesswork karna padega.