Expectation thi zyada acchi, par aisi support nahi mili
Main pehle se kuch remote work tools use karti thi jahan mujhe support kaafi fast milti thi. Lekin WFHI ki telephonic support team thodi disappointment rahi. Ek baar mujhe ek issue tha software access ko lekar, toh call kiya toh wait karna pada kaafi der. Baad mein jo response mila, wo vague tha, phone par samajh nahi aaya ki kaise issue resolve hoga. Halanki invoice aur payment process se related assistance thik thi, wo main maanungi. Lekin software ke technical issues par support ka level pehle jaisa nahi tha. Onboarding ke time se hi mujhe laga ki thoda zyada guidance hona chahiye tha, par generally communication ke terms mein main disappointed rahi. Shayad agar telephonic team me aur training hoti toh better response milta par abhi ke liye ye system thoda frustrating raha mujhe experience karte waqt.