3 out of 53 of 5Verified customerSupport and communication
Expectation thi simplicity, mila thoda zyada effort required
Main expect kar raha tha ki setup process zyada straightforward hoga, jaise ki software sign-up ke baad sab kuch automatic configure ho jaye. Magar thoda bohot manual setup karna pada mera workflow customize karne ke liye, jo maine socha nahi tha. Support se kuch help mili par zyadatar baar mujhe khud steps samajhkar repeat karne pade, especially database integration mein. Overall experience thoda mixed tha kyunki initial setup toh thik-thak chal raha tha, par phir bhi mujhe lagta hai ongoing maintenance mein kaafi input chahiye hota hai. Jo main expect kar raha tha ki ek baar setup ho jaaye toh simple rahega, wo pura sach nahi nikla. Par haan, telephonic support kaafi helpful raha jab bhi issue aaya.