Expectation thi simple software lekin zyada khud samajhna pada
Maine socha tha ki WFHI ka software use karna straightforward hoga aur onboarding mein zyada time nahi lagega, par mujhe kaafi zyada cheezein khud explore karni padi. Training mein basic cheezein samjhayi gayi thi, par jab maine dialer aur calling tools ko use karna shuru kiya toh kaafi cheezein mujhe akele hi samajhni padi. Database feature bhi jo hai, uske interface thoda complex laga jab tak maine uske sare parts pe kaam nahi kiya. Support team available thi, lekin main jyada tar chhoti problems ko khud hi solve karne ki koshish karti thi, kyunki mujhe lagta tha ki unke standard solutions mere specific kaam ke liye kaafi nahi the. Payment aur invoicing ka process mushkil nahi tha, sign-up bhi straightforward tha. Automatic updates se software ke performance mein improvement aaya, par unke baare mein thoda advance notice mile toh better hota. Overall, software acha hai lekin jis level ki expectation mujhe thi usse mujhe zyada khud effort lagana pada, especially jab mujhe apna workflow customise karna tha. Isiliye main bolungi ki agar aap thoda tech savvy ho aur exploration mein interest rakhti ho toh yeh software aapke liye fit hai, warna shayad thoda frustrating ho sakta hai.