Expectation thi flexible hours, mila fixed aur jyaada
Mujhe laga tha ki billing aur payment system mera actual working hours ke hisaab se chalega, par asli mein fixed slots tha jisme mujhe fit hona pada. Jab software ka dialer use kar raha tha, mujhe lagta tha ki main apne convenient timings pe kaam kar sakti hoon, par invoice system ne rigid hours lock kar diye. Is wajah se main apne time ke mutabiq kaam nahi kar payi, aur woh frustration badh gaya. Support team se baat ki to bola gaya ki yeh system automatic hai, par mere liye itna flexible nahi hai. Training aur onboarding achhi thi, par billing ki wajah se mera pura experience negative lag gaya. Abhi main sochti hoon ki agar timing flexible hote toh main definitely better perform karti. Bas yahi baat major downside thi mere liye, software features toh theek the.