Expectation thi easy onboarding, mila bas confusion
Maine pehle bhi kuch training software use kiye hain, aur unka onboarding process mujhe hamesha easy laga tha. Par yahan jo experience raha, wo kaafi alag tha. Yeh onboarding aur training mujhe waise nahi laga jaise main expect kar rahi thi. Labels aur wording kaafi confusing the, aur dialer setup samajhne mein mujhe zyada samay lag gaya. Database feature itna user-friendly nahi laga jitna main pehle try kiye the. Training sessions usual se zyada basic lag rahe the, jo mujhe bore kar diya. Mujhe laga tha ki automatic updates se improvements hongi, par unka impact mujhe itna noticeable nahi mila. Support ko jitni baar contact kiya, lagta tha ki woh problem ko clearly samajh nahi rahe hain. Sign-up aur invoicing process bhi waise smooth nahi tha jaise main expect kar rahi thi. Overall, yeh software meri pehle wali expectations puri nahi kar paya aur thoda frustrating raha mera experience.