Expectation thi clear support par mila confusion
Jab main ne WFHI ka support se contact kiya tha, toh soch rahi thi ki sab kuch smoothly chalega. Lekin jo communication tha, wo bohot hi inconsistent tha aur help milne mein bohot time lag gaya. Ek baar toh lag raha tha ki shayad meri problem samajh nahi aa rahi hai unko, kyunki mujhse baar baar wahi sawaal pooche ja rahe the. Main call ke end tak bhi confident nahi thi ki mera issue solve ho jayega ya nahi. Jo expectations thi, specially telephonic assistance ke liye, wo bilkul puri nahi hui. Yeh product jab main use kar rahi thi tab mujhe lag raha tha ki training se lekar support tak har cheez mein better clarity honi chahiye thi. Ab jab look back karti hoon toh lagta hai ki kyun main ne zyada time invest kiya jab mujhe lag raha tha ki sab kuch perfect hoga magar akhir mein disappointment mila. Soch rahi thi ki ye system mera kaam simplify karega, par mera experience uske bilkul opposite raha.