Expectation se zyada self-work tha
Mujhe laga tha ki sales aur onboarding mein zyada guidance milegi, par kaafi cheezen mujhe khud hi samajhni padi. Matlab jab main sign-up kar raha tha, to software ke basic functions jaise dialer setup ya database usage, mujhe khud explore karna pada. Support toh tha par mujhe lagta hai ki they didn’t proactively explain everything; rather, main hi questions puchta raha aur phir unke answers se kaafi cheezein samajhna pada. Payment process theek tha, invoices time pe mile, par overall jo documentation ya training hai, woh thoda kam detailed lagta hai. Thoda aur clear instructions aur walkthroughs honi chahiye thi, taki naya user easily samajh sake. Is wajah se jo mujhe surprise mila, woh yeh tha ki mujhe itna khud se effort karna padega as compared to what I initially thought.