Expectation mein thi perfect clarity, par thodi confusion rahi
Jab support team se contact kiya, mujhe laga tha ki woh clearly har cheez simple terms mein explain karenge, jaise training mein sikhaaya tha. Haan, unhone kaafi details share ki aur kaafi patiently baat suni, par kabhi kabhi jo explanations mile woh mujhe thode technical lage. Main toh shayad zyada simple language expect kar rahi thi, taaki quickly samajh mein aajaye. Call ke dauran ek baar support wale ne mujhe repeat karne ko kaha, jo thoda frustrating tha, kyunki mujhe laga mujhe pehle bhi woh baat batayi thi. Lekin overall communication kaafi helpful thi, aur main request kar rahi thi ki documentation agar aur detailed hoti toh mujhe kaafi madad milti. Automatic updates ke baad kuch naye features aayen jinhe samajhne mein thoda time laga, support ne support diya but thoda slow tha. Onboarding flow clear tha, bas thoda aur speed and simplicity chahiye thi explanations mein. Phir bhi jab tak baat chal rahi thi, main confident feel kar rahi thi regarding basic usage.