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WFHI review

Expectation ke mutabiq thoda support mila, thoda nahi

3 out of 53 of 5Unverified experienceSupport and communication

Expectation ke mutabiq thoda support mila, thoda nahi

Mujhe laga tha ki support bohot quick aur effective hoga jab main call karunga, par actually thoda mixed experience raha. Ek taraf, jab main phone par gaya tha support ke liye, mujhe samajh aaya ki log zyada time le rahe hain mere issue solve karne mein, jo frustrating tha. Lekin dusri taraf, jab solution mila, toh wo kaafi helpful tha aur training session bhi achcha tha. Overall, communication thi thik thak; clarity thi par delays bhi hua kuch baar. Main sochta hoon ki agle baar bhi mujhe help ki zarurat padegi probably because software ke kuch features complicated hain, aur onboarding mein main thoda confusion feel kar raha tha initially. Agar continuous support mile, toh mera experience better ho sakta tha. Waise software user interface theek lagta hai, aur automated updates se kaafi had tak improvements aate rahe hain. Toh haan, better support ke bina main naye features efficiently use karna mushkil samajhta hoon aur isliye lagta hai mujhe phir se unki madad leni padegi sometime soon.

Bhargav ChakrabortyArunachal Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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