Expectation aur reality training mein mixed thi
Training aur onboarding ke dauran, maine expect kiya tha ki software ka use karte waqt har ek problem par turant solution milega. Initial steps mein training module kaafi detailed tha jo mujhe kaafi help kar raha tha to understand the calling tools and database features. Lekin jab kuch technical glitches aaye, to onboarding support thoda inconsistent laga. Kabhi kabhi mujhe lagta tha ki mujhe apne aap troubleshoot karna padega kyunki support timely response nahi de pa raha tha. Lekin overall, training materials sufficient the aur unme se kaafi kuch useful tha. Mujhe jo dialer system samajhne mein time laga, usme patience rakhni padi. Automatic updates ne thoda sahara diya, kyunki wo naye features integrate karte rahe. Toh summary yeh hai ki maine expect kiya tha seamless onboarding, lekin experience thoda uneven raha, jisme kuch acha aur kuch frustrating hai.