Expectation and reality dono thi apne jagah
Maine jab WFHI ke software ke liye contact kiya tha, toh thoda socha tha ki pre-purchase process main aasan aur quick hoga. Lekin jo sales communication hua usme help leni padi mujhe thodi baar, kyunki kuch parts clear nahi the. Mujhe laga tha ki sign-up aur invoice process thoda better organized hota, par process thoda time leta tha. Training aur onboarding ke baare main bhi expect kiya tha ki jaldi handle kar lungi, par kuch steps mein mujhe assistance phir se chahiye thi. Support team se baat karke problems ka solution mila, lekin next time shayad main phir se thoda zyada help mangna pade. Calling tools or dialer to thik lage, par database interface samajhna thoda challenging tha start mein. Automatic updates aate rahe, par unka impact mujhe immediately samajh nahi aya. Overall mujhe lage ki expectations aur actual experience ke beech thoda gap tha, lekin service kaafi balanced thi. Agli baar jarurat pade toh support definitely phir se contact karungi, bas chhoti chhoti cheezon mein clarity chahiye hogi mujhe tab. Software use karte karte clarity aa gayi hai, par shuruat mein jo confusion tha wo thoda toh reconsider karna hoga un logo ko.