expect nahi kiya tha steps itne smooth honge
Main generally think nahi karta ki kisi support process mein itna time lagega par yahan jo sequence tha woh kaafi sensible laga mujhe. Jab phone pe baat ki, unhone clear instructions diye ki pehle software set karna hai, uske baad training complete karni hai, fir dialer aur database ko integrate karna. Mujhe laga support wale log confusion create karne ke bajaye step-by-step guide karenge which they did pretty well. Bas ek choti si dikkat thi ki kabhi kabhi automatic updates ke baad thoda software slow ho jata tha par support ko bataya toh quickly handle kar liya. Overall mujhe surprise hua ki steps itne logically defind the aur support ye ensure karta tha ki main free ho kar next step karoon rather than jaldi mein sab kuch karne ki pressure ho. Mujhe lag raha hai ki unka communication style relaxed tha, baat karte hue friendly tha, toh phone pe baat karna acha feel hota tha aur mere doubts clear hote rahe bina jyada wait ke. Ye ajeeb nahi tha but definitely positive surprise tha.