1 out of 51 of 5Verified purchaseSupport and communication
Expect nahi ki thi support itna limited hoga
Main soch rahi thi ki jab main onboarding karaungi toh support mere saath poore process mein rehga, lekin surprise hua ki zyada support to ek baar wale initial setup se hatke nahi mila. Dialer aur database configurations ke time pe issues aaye aur baar baar mujhe khud hi check karna pada ki kahan problem hai. Lagta tha ki koi continuous help milegi, par har baar mujhe manual try karna pada aur wait karna pada response ke liye. Automated updates ke time bhi confusion bani rahi aur koi clear guidance nahi mili ki kaise handle karun. Ye expectations se bilkul alag tha aur mujhe kaafi frustration hui is wajah se.