expect kiya tha easy access, mila self-workout ka challenge
Mai ne socha tha ki WFHI ka software use karna kaafi straightforward hoga lekin actually mai ko kaafi sari cheezein khud hi samajhni padi. Onboarding process mai kisi ne guide nahi kiya mujhe step by step, sirf thodi si basic training thi jo bilkul bhi mere kaam ki nahi thi. Mujhe dialer setup karna tha lekin usme bugs the aur call connect karna mushkil ho gaya. Database feature bhi confusing tha, documents ko organize karte karte time waste ho gaya. Support ko call kiya tha lekin ya toh busy milta ya delay hota, jasbaat se thak gayi thi mai is sab mein. Sign-up aur payment process ko bhi sirf automatic email se handle karna pada, koi personal touch nahi mila, mere doubts clear nahi hue. Software ki automatic updates se mujhe har baar naye naye changes samajhne pade aur wo bhi kahin documented nahi the. Mujhe laga tha ki itna sab hassle nahi hoga, aur main support se directly help paungi jab bhi problem aayegi. Lekin mujhe lagta hai ki software aur system thoda immature hai. Itna complex kyu banana padta hai sab? Mujhe zyada time apne aap niche kaam karna pada, tabhi jaake main kaam thoda aage badha payi. Overall disappointment hui main, kyunki expectations bahut high thi par mujhe zyada help nahi mili.