Expect kiya tha bas setup, lekin baaki time support laga
Mujhe laga tha setup shuru karte hi baaki sab easily ho jayega, par support ne zyada help tab di jab main pehle wale step se aage nahi badh payi. Sign-up aur software install thoda straightforward tha, par jaise hi dialer aur database ki baat aayi, maine realize ki kitna ongoing support chahiye. Support team sahi thi, par mujhe lag raha tha ki sab kuch ek baar hi clear ho jayega, par baar-baar calls karni pari samajhne ke liye. Training sessions bhi thode short lag rahe the, matlab jitna samay main soch rahi thi, utna thoda hi explanation mila. Overall setup toh hua, upgrading ya new updates ka process okay tha, par baaki communication mein thoda zyada time aur energy lag gayi. Iss liye main 4 star deti hoon, kyunki expectations thodi mismatch ho gayi thi actual mein.