Expect kiya kam repetition aur zero waiting, par dono mile
Main training aur onboarding ko lekar thoda expect kar raha tha ki sab smooth aur fast ho jayega without much waiting. Lekin jab main sign-up kar raha tha, toh process me thoda delay aaya jo waiting samajh me aata hai par thoda jyada tha. Dusri baat, jo training ka repetition tha, woh mujhe unnecessary laga. Kuch steps baar baar repeat karaye gaye jise time waste hua. Dialer aur calling tools ka use karte waqt, support ne kahin na kahin help di par phir bhi software ke kuch parts bahut slow feel ho rahe the mujhe kaam ke dauran. Database feature accha tha lekin mujhe lagta hai ki woh thoda zyada user friendly ho sakta tha. Payment and invoice process clear thi jisme koi problem nahi thi. Toh overall experience thoda mixed raha, jo expect kiya tha, uske thoda upar niche ho gaya.