expect ki thi ongoing support, par mila zyada one-time setup
Support aur communication ke mamle mein main thodi confused thi kyunki jo expect kiya tha usse kuch alag mila. Initial setup mein jo telephonic support mila wo decent tha aur mere questions ka jawab bhi achhi tarah diya gaya. Par uske baad jab koi chhoti problems aayi, toh lagta tha ki assistance limited thi aur har baar baar se explain karna padta tha. Mujhe lagta tha ki ongoing support system better hoga, jahan problems jaldi solve hongi, par zyada tar support one-time setup focused tha. Ye thoda disappointing tha kyunki main soch rahi thi ki agar koi problems aayengi to wo quickly handle karenge. Mujhe lagta hai ki ye improvement ke liye ek area hai jahan aur dikkat honi chahiye.