Exhausting Effort Just to Get Started
I was really hopeful about getting everything set up smoothly with the WFHI software, but the access issues were a nightmare from the start. When I first tried to log in, the system just kept throwing errors and wouldn't let me proceed past the initial screen. It took multiple calls to the support team, and each time I was put on hold for ages, which didn’t help my frustration at all. Even after being able to access the dashboard, syncing my own data felt clunky and unreliable. I spent hours trying to configure the calling tools and dialer, but they often froze or didn’t register my inputs properly. At one point, I realized some automatic updates rolled out, but instead of fixing problems, they seemed to create new glitches that were barely addressed. The onboarding flow that was supposed to be straightforward felt confusing; documentation was sparse and sometimes contradictory, so I was left guessing my next steps. Signing up and paying was straightforward enough, but that’s where the ease ended. Now I’m pretty skeptical whether I could ever manage this software without repeated help. I definitely feel like I’ll need to ask for support again soon because nothing has settled into a reliable state for me yet. It’s been a draining experience just trying to get the software working as it should, far from the seamless remote workflow I was hoping for.