Exhausted with training, feels like wasted time
I have gone through the entire training and onboarding twice now, but I still can't get the hang of the system. Each step is explained in detail, yes, but the content feels out of sync with what I actually needed to learn. I honestly don't think I'll need any more help from their team because it doesn't seem to make any difference. The pace is slow, and I keep waiting between modules for unclear reasons, which just adds to the frustration. I tried reaching telephonic support thinking they might clarify things, but the replies felt automated or scripted, not very helpful at all. It was tiring to keep repeating myself and explaining where I was stuck, only to end up stuck again. The software itself seems complicated and not very intuitive, making the whole onboarding process more difficult than it should be. I was hoping for a smoother introduction, and now I just want to move on without further assistance because it feels pointless. Overall, training was not up to my expectations and only added to my dissatisfaction.