Excited But Needed More Guidance Than Expected
I was eager to get started with WFHI after purchasing their software and training, but I quickly realized that a lot of the setup required figuring out on my own. The sales process gave a decent overview, yet the finer details about database features and call dialer configurations needed extra attention beyond what was initially provided. I appreciated the training sessions, which were quite helpful, yet I sometimes wished for more personalized assistance because some functions took a bit longer to get used to. Sign-up and payment went smoothly, and the automatic updates were seamless, not interrupting my workflow at all. Support was accessible but not always immediately available for quick questions, which made initial days slightly slower than hoped. Despite these small hurdles, I’m quite enthusiastic about the potential of the software and can see how it will become easier with more practice and perhaps some future refinements in onboarding materials.