Exactly as expected, with a few minor glitches
Before starting with WFHI, I had certain expectations about how the software and access would work, and honestly, it delivered on most fronts. The onboarding was quite intuitive, helping me quickly get to grips with the dialer and calling tools, which was a relief. The database feature fit into my typical workflow better than I anticipated, making management of contacts far easier. On the downside, I encountered a couple of minor glitches during updates where features looked slightly different temporarily, though nothing that stopped me working. Support was helpful enough when I reached out, but navigating the help resources initially took some time. Still, the balance between the positives and these small issues means I’m generally quite pleased and feel the software matches what I expected overall.