Eventually got prompt help that cleared up my issue
I was pleased that once I managed to get through to WFHI’s support, the response was quick and useful. At first, I was a bit worried because the initial hold times were longer than I’d like, and finding the right contact wasn’t immediately obvious in the training materials. But after making the call, the support person was attentive and walked me through the database feature in detail, solving my problem faster than I expected. They also gave me tips on using the dialer more effectively, which I found valuable for my workflow. What stood out was their willingness to stay on the line until all my questions were answered, even though there were a few technical hitches from my side during the call. The payment inquiries were also handled well, with clear explanations of the invoice process. So to sum it up, the outcome was positive because I got what I needed without lingering doubts. The only minor issue was the initial difficulty reaching them, but once connected, the help was solid and reliable.