Ended without much progress after long wait
Reflecting on my experience with the sales and pre-purchase process, I recall quite a bit of repetition and waiting that didn’t really move things forward as I expected. The sign-up took longer than I hoped due to repeated explanations and clarifications that seemed redundant. Though the invoicing and payment steps were clear when they finally began, the whole process felt drawn-out. On top of that, waiting to get access to the calling tools and database features delayed useful onboarding. Automatic updates didn’t factor in much since I didn’t fully get started. Despite telephonic support being somewhat reachable, the delays before real engagement meant I couldn’t evaluate the software effectively. In the end, my experience led to an outcome where I didn’t fully utilize the product, resulting in a bit of disappointment considering the time spent up to that point.