Ended with working setup but needed patience
In my use of WFHI, I noticed that while the software itself functioned well once I navigated it, much of the initial setup was left for me to figure out. The onboarding documentation was basic and covered necessary steps but didn’t anticipate particular needs I had regarding the database’s integration with my calling workflow. The dialer tool worked efficiently during my test calls, but dialing schedules and auto-updates required adjustment on my own. Getting help from telephonic support was possible, though I often found their advice limited except in standard queries. On the positive side, the sign-up and payment process was smooth and without notable issues. While the experience required patience and some trial-and-error, I eventually settled into a workflow that worked well. Overall, it was a mixed experience where self-solving was necessary but the software proved capable.