2 out of 52 of 5Verified customerSales and pre-purchase
Ended up without clear answers, so I just paused
I reached out to the team to understand the invoicing and payment process before deciding to proceed, but most times they were slow to respond or gave vague answers that didn’t resolve my concerns. One moment stands out when I finally got a helpful explanation on the sign-up steps over the phone, but it felt like the exception. Other than that, I was left uncertain about various details and didn’t feel confident moving forward. The database demo they mentioned wasn’t shown as promised, which added to my doubts. After some back and forth and unclear communication, I decided it was best to pause and reassess rather than continue without full clarity.