Ended up with similar experience as before, nothing new
After using the WFHI sales and pre-purchase service, I found it didn’t offer much that was different from what I had used previously. The sign-up and invoicing process was familiar, neither faster nor slower than the systems I knew. The software’s dialing tools and database features worked about as expected, but there was no standout advantage in terms of functionality. The support team provided standard responses and didn’t demonstrate any unique insights or approaches. While the automatic updates were smooth, that’s something I have seen with other platforms as well. Overall, the outcome of using this service was average — I wouldn’t say it improved my remote workflow significantly nor did it disappoint me outright. Simply put, it met basic expectations without exceeding them, and left me neither more excited nor less cautious than before about trying different software solutions.