Ended up with a system that mostly fits my needs
After going through the sales and pre-purchase process, I found that the setup required was more extensive than I initially thought. I had to spend time learning the software and configuring the database and calling tools. However, once past the setup phase, the ongoing maintenance seems manageable. I’m still figuring out how often I’ll need support, as automatic updates might save some issues but could also introduce new changes to adjust to. Overall, I ended up with a system that fits what I was looking for, even if the initial phase was a bit more laborious. I don’t regret trying it out because it seems like a decent balance between my needs and the effort involved.