Ended up using it well after some label and wording confusion
Hey, so I started using the WFHI platform recently and honestly, it took me a while to get the hang of some of the labels and wording here. Like, at first I wondered what exactly 'database management' meant in the context of this software versus what 'calling tools' actually covered. The wording wasn’t super clear, so I ended up spending more time than I thought navigating through the setup. But once I understood the flow, especially how sign-up and invoicing worked, things became easier and smoother. The automatic updates feature seemed a little hidden at first but it proved useful in the longer run. I don’t think I’d call it frustrating—just that the casual, chatty feel of the platform could have been a bit friendlier with its terminology. So in the end, I managed to get the outcomes I wanted, even if the journey wasn’t perfectly straightforward right away.